EMAIL: info@firefighterfit.com

Feel free to contact me on the email address above for any issues you have:

COMPANY ADDRESS:

49 Defford Close, Redditch, B97 5WR, United Kingdom.

TELEPHONE:

01527 546 210

My website offers a resource for anyone wanting to improve their fitness, allowing visitors the chance to purchase my products, as either a tangible product that is posted out to you, or as a digital download in pdf format.

DELIVERY POLICY

I aim to ship all tangible products within 2 business days and send via Royal Mail first class post. All orders received within the UK are usually received the next working day but European and Worldwide destinations can take slightly longer. If you experience a delay in receiving your products then do not hesitate to contact me. Digital products are instantly made available to you and can be downloaded within a few minutes.

RETURNS, REFUNDS AND CANCELLATION POLICY
You have the right to cancel and return products to me within 7 days of your purchase. I will offer a full refund to you if you agree to return the item in an ‘as new’ condition to the address above, with a covering note detailing the transaction ID and the reason for return, along with your name and contact details.

This policy does not apply to downloadable products.

PRIVACY POLICY
This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil you specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Any financial information given in relation to any purchases is not stored or used in any way by this website. We do not keep or store any financial details of debit or credit cards of our customers.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.